Our Policies

Privacy Policy

What information do we collect?

We collect information from you when you fill out a form and email it to us. You may be asked to enter your: name, e-mail address, mailing address, phone number, and/or billing information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Do we use cookies?

No, we do not use cookies.

Do we disclose any information to outside -parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us.

Custom PoolCare
www.custompoolcare.ca
350 John Street. Unit 12
Thornhill, Ontario
L3T 5W6
steven@custompoolcare.ca
905-370-2398

Refund Policy

No refunds will be offered for labour, special order items, or items not in new condition.

Refunds on Products and Goods

We will refund a purchase of a products and goods sold from our catalogue or bought in the shop on stock items.

No refunds will be offered for labour, special order items, or items not in new condition.

Refunds on Services

Labour and services are non-refundable. If there is an issue with services provided, please speak with a manager at our store.